Hertz Car Rental - Rancho Cucamonga - Foothill Boulevard

Multiple customers praise Raquel for being friendly, efficient, and going above and beyond, turning rental experiences into smooth, stress‑free interactions. One reviewer even jokingly voted for her if she ran for office.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Yes, one reviewer reported disrespectful and aggressive treatment from a staff member named Raquel, while another detailed unprofessional conduct from Assistant Manager Avi, including confrontation and patronizing tone.

Source: 2 of 8 reviews • Confidence: medium (conflicting reports)

Reviewers note a good selection ranging from economy to SUVs and trucks, with clean cars. One reviewer specifically mentioned the manager caring for clientele and clean vehicles.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)

Several reviewers mention quick pick‑ups and returns when customers have everything ready, aligning with the manager’s focus on client care.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

A few reviews note limited on‑site inventory, leading to potential mismatches with reserved vehicles, though staff usually find alternative solutions.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One reviewer reported difficulty reaching customer service after an early car return, indicating potential communication challenges, while another praised Raquel’s prompt assistance over the phone.

Source: 2 of 8 reviews • Confidence: low (mixed evidence)