Inland Valley Veterinary Specialists & Emergency Center
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What reviewers say
Inland Valley Veterinary Specialists & Emergency Center is praised for its compassionate, professional, and fast emergency care, with consistently clean facilities and attentive staff across multiple
Themes summarized from customer reviews (sample of 8)
How quickly is emergency care provided at Inland Valley Veterinary Specialists & Emergency Center?
Multiple customers report that they were seen very fast, with no waiting in a crowded waiting room, and staff acted quickly to address urgent needs.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What is the overall quality of care and staff demeanor at the animal hospital?
Guests often mention that the staff are kind, professional, compassionate, and attentive, with veterinarians and technicians providing excellent knowledge and expertise.
Source: 7 of 8 reviews • Confidence: high (recurring theme)
How clean and comfortable is the facility?
Several reviewers describe the place as extremely clean, comfortable, and modern, with a welcoming atmosphere.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
Are the pricing and value for service considered good?
One review noted that the price was significantly lower than expected for the seriousness of the injuries, describing it as a positive surprise.
Source: 1 of 8 reviews • Confidence: medium (limited evidence)
Does the hospital offer 24/7 emergency services?
One review explicitly states that the staff are open 24/7, indicating round-the-clock emergency care availability.
Source: 1 of 8 reviews • Confidence: medium (direct statement)
What specific staff members are highlighted for exceptional service?
Davina, Sierra, Dr. Houfek, Dr. Gaarracino, and a technician named Selena are frequently mentioned for their helpfulness, kindness, and professionalism.
Source: 4 of 8 reviews • Confidence: medium (specific mentions)
How is post-care communication handled?
Customers report that staff kept them updated throughout procedures, explained treatments clearly, and provided follow-up care information.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Is there any criticism of the service?
One review expressed disappointment with aggressive and dismissive behavior from a staff member named Steve, noting a lack of compassion and professionalism during an emergency.
Source: 1 of 8 reviews • Confidence: low (single conflicting account)
Ratings
3.9
★★★★★3.9640 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Amenities
Planning
Parking
Details
- Plus Code
- 38QX+C8 Upland, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJZYQPsP0zw4ARi9cFgQxCx9M
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