Jack in the Box
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
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What reviewers say
Jack in the Box receives mixed reviews, with some praising friendly staff and food quality, while others cite issues with service, cleanliness, and food preparation.
Themes summarized from customer reviews (sample of 8)
What is the experience like when picking up online orders?
Several reviewers mentioned issues with online orders, noting that despite ordering ahead, they still experienced significant wait times and a lack of acknowledgment upon arrival. One review specifically questioned the purpose of online ordering if in-person waiting is still required.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
How is the drive-up window accessibility?
One review described the drive-up window access as 'very tight'.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
What are some concerns about food quality and hygiene?
Multiple reviews raised concerns about food quality and hygiene practices. One review described receiving a burger that was raw, while another reported an employee handling food with bare hands after touching trash. There were also mentions of food not being properly wrapped, leading to it being 'drippy'.
Source: 2 of 8 reviews • Confidence: medium-high (explicit mention)
What is the customer service like at this location?
Customer service experiences appear to be inconsistent. One reviewer praised an employee named Avery for being 'awesome' and 'conversational', suggesting great service. However, other reviews described rude staff, arguments with management regarding food quality, and inconsistent behavior from employees, with one reviewer feeling 'barked at'.
Source: 3 of 8 reviews • Confidence: medium (conflicting reports)
How is the cleanliness of the restaurant?
Several reviewers commented on the cleanliness of the restaurant, with multiple noting that it appears 'clean' and 'nice'.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Are there issues with staff experience or management?
One review suggested that the location may have inexperienced managers and staff, contributing to poor service and a lack of care. This was contrasted with praise for specific employees.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
What is the food generally like?
While some reviews mentioned issues with food preparation, others described the food as 'pretty damn good' and noted that items are cooked to order.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Ratings
3.8
★★★★★3.8645 reviews
Location
27608 Clinton Keith Rd, Murrieta, CA 92562
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Details
- Plus Code
- HRXC+C6 Murrieta, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJnzdjrZ2C3IAR4ZxVtHk6AC4
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