Jimmy Vu Optometry
Location
27320 W Lugonia Ave, Redlands, CA 92374
Photos
What reviewers say
Jimmy Vu Optometry receives consistently positive reviews, with many praising the optometrists' thoroughness, friendliness, and helpfulness, especially Dr. Heather Ho.
Themes summarized from customer reviews (sample of 8)
What is the quality of the eye exams like at Jimmy Vu Optometry?
Several reviewers describe the eye exams as thorough and comprehensive. Multiple customers specifically mention that the doctors take the time to listen to their concerns and explain the process clearly. One review noted feeling rushed and not listened to, however.
Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)
Are the doctors friendly and welcoming?
Guests often mention the friendly and welcoming nature of the doctors and staff. Multiple reviewers specifically highlight Dr. Vu and Dr. Heather Ho as being warm, kind, and approachable. The team is described as making patients feel valued, not just like another customer.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What do customers say about Dr. Heather Ho?
Dr. Heather Ho receives exceptionally positive feedback. Multiple reviewers describe her as being extremely patient, polite, professional, and knowledgeable. They appreciate her thoroughness, thoughtful questions, and ability to provide effective solutions. Several customers state they will return specifically for her care and recommend her highly.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
How is the customer service from the staff?
The staff is frequently praised for their helpfulness and friendliness. Reviewers mention names like Jose, Taylor, and Archie, who are noted for answering questions and offering assistance with purchases. One review mentioned a brief moment of feeling overlooked due to the store's busyness, but the staff ultimately provided good service.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Do they help with insurance and benefits?
One review specifically mentions that the staff was patient and efficient in sorting out insurance and benefits.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
What about the transition lenses?
One reviewer was impressed with the transition lenses, describing them as 'wonderful' and noting a positive outcome.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Ratings
4.9
★★★★★4.9707 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- 3QCR+RW Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJhfGDtc6s3IARQXSXBGVsFyA
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