Magicland Dental of Rialto

Multiple customers report a positive experience for their children, noting that the staff is friendly, professional, and creates a comfortable environment. Several reviewers mention their children do not mind going to the dentist, and some even look forward to their visits. One review noted that even children with special needs, such as autism, are well-cared for.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers have expressed concerns regarding billing and insurance. One review detailed a situation where the office appeared to mishandle insurance payments, continuing to bill the patient even after receiving payment from the insurance company without proper disclosure. Another reviewer experienced issues with the office misunderstanding insurance plans and coverage, leading to wasted time and deferred treatment. It is advised to carefully review Explanation of Benefits (EOB) statements.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

• Advice: Check your Explanation of Benefits (EOB) for every visit.

One review raised serious concerns about the sedation process, specifically regarding the use of undisclosed medications and pressure to approve procedures like silver crowns. The reviewer emphasized the importance of parental transparency and direction during treatment.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

Some reviewers have noted issues with organization and communication. One review mentioned difficulty confirming appointments and receiving necessary paperwork, while another described the front desk staff as rude and unwelcoming. One reviewer also reported that appointment cancellations occurred due to a lack of verification regarding a patient's candidacy for a procedure.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One review expressed dissatisfaction with the quality of crowns placed, noting that they were initially too large and required adjustments, leaving gaps exposing the natural teeth. The reviewer is seeking a second opinion and reporting the matter to the dental board.

Source: 1 of 8 reviews • Confidence: low (limited evidence)