Metropolitan Mortuary

Multiple customers highlight that the staff, especially Shun Newbern, are extremely responsive, patient, and willing to explain every step without pressure. They answer questions thoroughly and accommodate personal wishes flexibly.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

• Staff follows up weeks later to assist with post-funeral steps.
• Online system makes selection of arrangements easy.

Five of eight reviewers confirm there were no hidden fees and that the pricing was straightforward and fair, aligning with their expectations.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Prices described as 'more than fair'.

Guests often mention the genuine sincerity, empathy, and professionalism of the staff, noting personal touches like providing an American Flag and accommodating financial constraints.

Source: 7 of 8 reviews • Confidence: high (recurring theme)

• Staff provided American Flag for veteran service.
• Followed up personally via phone and email.

One review indicates a customer is purchasing pre-need services for other family members, suggesting the business offers reliable pre-need options.

Source: 1 of 8 reviews • Confidence: medium (single instance)