Pierce Brothers Crestlawn Memorial Park and Mortuary

Multiple customers report a highly positive experience, highlighting exceptional warmth, respect, and professionalism from the staff. They emphasize that the memorial park made a difficult time less stressful and that both current and past services were handled perfectly. However, one reviewer expresses deep dissatisfaction due to repeated grave marker errors and a perceived lack of respect for the deceased's memory.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Staff names mentioned: Maricella, Father Pablo, Patricia, Oswaldo
• Common praise keywords: compassionate, respectful, professional, peaceful surroundings

One reviewer repeatedly encountered problems with their mother's grave marker, including ordering the wrong size twice, delayed delivery, and the disappearance of a flower vase twice. The reviewer felt the team forgot about the marker and lacked accountability, leading to a loss of trust.

Source: 1 of 8 reviews • Confidence: medium (single detailed account)

• Issues reported: wrong size order, delayed delivery, missing items
• Reviewer expressed strong negative sentiment and would not recommend burying loved ones here.

One customer reported a concerning incident where a staff member used the story of their deceased father to pressure another family member into purchasing a pre-planned spot, raising privacy and ethical concerns.

Source: 1 of 8 reviews • Confidence: low (isolated incident)

• Concern raised: staff using deceased's story for sales pressure
• Reviewer advised potential customers to reconsider due to privacy issues.

Several reviews mention the beautiful surroundings, including a view of the riverbed and mountains, which contributed to a sense of calm and peace during services. The staff's attentiveness to personal details and wishes was also highlighted as a key feature.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

• Facility highlights: scenic view, peaceful atmosphere
• Staff praised for personalization and attentiveness.