Mintz Family
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What reviewers say
Mintz Family Optometry receives mixed reviews on staff friendliness and service quality, with strong praise for eye exams and staff expertise, but notable complaints about a specific assistant's behav
Themes summarized from customer reviews (sample of 8)
Is the optometrist at Mintz Family kind and patient?
Several reviewers describe the optometrist as kind and patient, indicating a positive experience with the clinical care provided.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
How does the staff at Mintz Family Optometry generally behave?
While many guests praise the staff as nice, polite, and helpful, at least two reviews mention a specific assistant who was rude, rushing, and condescending, making patients uncomfortable and preventing them from purchasing glasses.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme with conflict)
Are the eyeglass selection and fitting processes well-received?
Multiple customers highlight a wide selection of frames and expert fitting of contact lenses and glasses, noting that the office is clean and comfortable.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
What are the experiences with appointment scheduling and insurance?
One review reports difficulty scheduling an appointment due to unhelpful receptionist handling of insurance information, while another mentions seamless appointment setup and helpful staff.
Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)
How reliable is the delivery of eyeglasses after purchase?
One review notes significant delays (11 weeks) and dissatisfaction with up-charges not reflected in the final product, contrasting with other reviews that praise fast and easy eyewear delivery.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Is the overall office environment clean and convenient?
Guests often mention a clean, comfortable office with ample seating options and a kids' play area, though parking can be crowded at peak times.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Ratings
4.5
★★★★★4.529 reviews
Location
563 N Mountain Ave, Upland, CA 91786
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- 482H+G8 Upland, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJM5h9tmsxw4ARPlh6mVEktcE
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