Mommy & Me
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What reviewers say
Mommy & Me clinic receives mixed reviews, with concerns about privacy breaches, scheduling issues, and staff professionalism.
Themes summarized from customer reviews (sample of 8)
Does Mommy & Me clinic protect parental rights to a child's medical records?
One review warns that the clinic released a child's medical records to a birth mother without proper verification, despite the birth mother lacking legal custody rights. This is described as a serious breach of privacy and unacceptable.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
How reliable is the scheduling process at Mommy & Me clinic?
Multiple reviews (four) report scheduling problems, including being rescheduled at the last minute, forms not being accepted despite prior completion, and long waits for referrals. Staff attitudes are described as defensive and unprofessional.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
- Scheduling keywords: reschedule, forms not accepted, long wait for referrals
What is the quality of clinical care and staff professionalism at Mommy & Me clinic?
Reviews are split: one highly praises a staff member for being outgoing and comforting, while several others (five) criticize the clinic for careless mistakes in vaccine administration, incorrect lab orders, and poor communication, suggesting a lack of competence and professionalism.
Source: 6 of 8 reviews • Confidence: medium (conflicting evidence)
- Clinical care keywords: careless mistakes, wrong vaccine paperwork, incorrect lab orders
How responsive is the clinic to patient concerns and complaints?
Several reviews (four) indicate that staff are unresponsive or defensive when patients raise concerns, refusing to accept digital confirmations, and failing to correct errors promptly, leading to patient frustration and the decision to seek alternative care.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
- Response keywords: unresponsive, defensive, refuses to accept confirmations
Ratings
2.7
★★★★★2.755 reviews
Location
1711 Orange St, Redlands, CA 92374
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- 3RH8+VW Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ2xIqf32q3IAR2dyVti5Ms7Q
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