Target Clinic, care provided by Kaiser Permanente – Redlands
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What reviewers say
Target Clinic, a Kaiser Permanente-affiliated medical facility in Redlands, receives mixed reviews on appointment policies, staff friendliness, and billing.
Themes summarized from customer reviews (sample of 8)
Does Target Clinic accept walk-in appointments?
Multiple customers report conflicting information: some were told walk-ins are not accepted despite signs indicating otherwise, while others successfully received walk-in service. One reviewer explicitly called Kaiser's appointment line and was directed to expect walk-ins, only to be denied on arrival. Overall, the policy appears inconsistent.
Source: 5 of 8 reviews • Confidence: medium (mixed evidence)
How is the staff's demeanor at Target Clinic?
Guests often mention the nurse's attitude. Several reviewers described the nurse as rude and unhelpful, particularly when denying walk-ins despite prior assurances. Conversely, other visitors praise the nurse and staff as friendly and attentive.
Source: 4 of 8 reviews • Confidence: medium (recurring theme of mixed experiences)
Are appointments easy to schedule at Target Clinic?
Several reviewers highlight the convenience of scheduling: one user successfully booked a same-day appointment, and another noted quick wait times after scheduling. However, one original reviewer experienced difficulty making an online appointment that was not honored upon arrival.
Source: 3 of 8 reviews • Confidence: medium-high (positive scheduling experiences noted)
Is billing handled correctly for Kaiser Permanente members?
One reviewer received an unexpected $105 bill despite providing Kaiser insurance information, suggesting potential insurance processing issues. However, an update to the original review indicates the clinic resolved the billing error after outreach, showing some responsiveness to billing concerns.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
How satisfied are regular patients with the medical care?
Multiple customers express satisfaction with the medical care, mentioning knowledgeable nurses and doctors, prompt service, and positive future intentions to continue using the clinic. These positive sentiments contrast with the negative experiences of others.
Source: 3 of 8 reviews • Confidence: medium-high (explicit praise from repeat visitors)
Ratings
2.4
★★★★★2.410 reviews
Location
27320 W Lugonia Ave, Redlands, CA 92374
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- 3QCV+W2 Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJPcnBBk6r3IARBjBBwc7bgyw
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