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O'Reilly Auto Parts

Auto parts store● Unknown Hours
4.7(64)
O'Reilly Auto Parts

Photos

All
Inside
Videos
Street View & 360°

What reviewers say

O'Reilly Auto Parts receives high praise for exceptional customer service, with multiple reviewers highlighting individual staff members like Connie, RJ, and Joshua.

Themes summarized from customer reviews (sample of 8)

What do customers say about the customer service at O'Reilly Auto Parts?

Multiple customers consistently praise the outstanding customer service, noting that staff members such as Connie, RJ, and Joshua are knowledgeable, helpful, and go above and beyond to assist with vehicle issues, from battery installation to troubleshooting and providing step-by-step guidance.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

  • Staff members often recognized for personalized assistance
  • Helpful in emergency situations (e.g., stranded vehicles)
  • Positive feedback on both individual staff and overall crew

Are specific employees frequently mentioned for their helpfulness?

Yes, several reviews specifically commend Connie for her assistance with battery installation and general support, RJ for his expertise in testing batteries, and Joshua for resolving wiper blade/arm issues promptly.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

  • Connie praised for patience and product guidance
  • RJ noted for turning a stressful morning into a positive experience
  • Joshua highlighted for professionalism and quick fixes

Does the store handle emergency vehicle situations well?

Yes, multiple reviews mention that O'Reilly Auto Parts helped customers in emergency situations, such as a vehicle breakdown on the way from Las Vegas, providing necessary parts and getting customers back on the road quickly.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

  • Emergency assistance noted as timely and effective
  • Staff willingness to help despite challenging circumstances

Is the store appreciated by auto students or learners?

Yes, one review specifically mentions that the store is appreciated by auto students, with staff like Kami and Joshua being described as super helpful, indicating a supportive environment for those learning about vehicle maintenance.

Source: 1 of 8 reviews • Confidence: low (single mention)

  • Positive interaction with educational community

Ratings

4.7

4.7

64 reviews

5
53
4
7
3
0
2
1
1
3

Location

72212 29 Palms Hwy, Twentynine Palms, CA 92277

Twentynine PalmsCA92277

Hours

Monday7 AM–10 PM
Tuesday7 AM–10 PM
Wednesday7 AM–10 PM
Thursday7 AM–10 PM
Friday7 AM–10 PM
Saturday7 AM–10 PM
Sunday7 AM–10 PM

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

Curbside pickupIn-store pickupIn-store shoppingOnsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Planning

Quick visit

Recycling

Batteries

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
4WP7+85 Twentynine Palms, California
Timezone
America/Los_Angeles
Google Place ID
ChIJg_koKY7H2oARet9v-pMVwkM

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