Optum - Redlands Barton Pediatrics & Eye Care

Several reviewers mention that the clinic runs on time, praising the efficiency of scheduling and promptness of visits. However, one review reports being refused after arriving slightly late due to a stricter 10-minute appointment window, contrasting with the typical 15-minute leeway at other clinics.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Multiple customers highlight the courteous and professional demeanor of the staff, including front office personnel, licensed vocational nurses (LVNs), and doctors such as Dr. Decaluwe and Dr. Steven Rimmer. One parent specifically praises Dr. Antonio for her kindness and inclusive approach with both parents and children.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Experiences with pediatricians are mixed. Some reviewers, including those mentioning Dr. Antonio, describe her as exceptional, thorough, and compassionate. Conversely, one review criticizes a pediatrician for mishandling a urine sample, leading to inconvenience and a lack of accountability.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

One review expresses dissatisfaction with the reception staff, noting that an elderly client was left waiting over 10 minutes while staff were occupied on the phone, lacking consideration for the patient's age.

Source: 1 of 8 reviews • Confidence: low (single anecdote)