OREMOR Automotive Group
Photos
What reviewers say
OREMOR Automotive Group receives mixed reviews, with praise for service speed and showroom quality but criticism for service department organization and technician care.
Themes summarized from customer reviews (sample of 8)
How long is the typical wait time for service appointments at OREMOR Automotive Group?
Several reviewers reported long waits, including one who waited 15 minutes in line before being directed inside, and another who waited over two hours in the lobby before checking status. However, one reviewer noted a quick recall service with no wait. Overall, wait times appear inconsistent.
Source: 4 of 8 reviews • Confidence: medium (mixed evidence)
Is the showroom at OREMOR Automotive Group well-maintained?
Multiple customers commented positively on the showroom, describing it as nice and clean, which contributed to a pleasant buying experience.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
How would you describe the service department's organization and efficiency?
Critics noted poor setup, with technicians and advisors moving in and out of waiting areas, causing confusion and extended waits. One reviewer specifically mentioned a parts counter obstructing the waiting line, suggesting a lack of customer-friendly design.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
What is the quality of service and pricing for vehicle purchases through OREMOR Automotive Group?
Positive reviews highlighted friendly staff, competitive pricing, and efficient service for online purchases, with one customer praising a seamless experience from appointment to vehicle pickup. Conversely, negative reviews warned of potential warranty issues and perceived dishonesty from upper management, suggesting caution for buyers.
Source: 4 of 8 reviews • Confidence: medium-high (contrasting themes)
How reliable are the technicians at OREMOR Automotive Group?
While some customers reported satisfactory service, others expressed serious concerns about technician care, citing damage from improper repairs and loose lug nuts after an oil change, which could have led to dangerous situations.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
Ratings
4.2
★★★★★4.2282 reviews
Location
1201 Auto Center Dr, Ontario, CA 91761
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Planning
Payments
Details
- Plus Code
- 3F24+H5 Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJl9_3kqBKw4ARFgx_kuTfpvI
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.