Plaza Cleaners

Multiple customers reported being charged more than the advertised prices, describing it as a 'bait and switch' situation. One reviewer was charged $40 for services listed at $18.95. However, other reviewers praised the fair pricing. Overall, there is conflicting evidence on pricing accuracy.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

Several reviewers expressed dissatisfaction with alterations, noting that the finished products did not meet expectations and that staff were unwilling to accept responsibility or offer refunds. In contrast, other customers reported professional and satisfactory alterations. Thus, reliability for alterations is mixed.

Source: 3 of 8 reviews • Confidence: medium (mixed feedback)

Five of eight reviewers highly praised the dry cleaning service, describing it as consistently excellent with clean and pressed clothes. However, one reviewer noted that they had to seek another tailor for last-minute suit issues, indicating occasional shortcomings.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

At least two reviewers reported that Plaza Cleaners did not adhere to their posted hours, being closed earlier than advertised on weekends. This issue was noted as a recurring inconvenience.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Multiple customers highlighted friendly and courteous staff who remember loyal customers and handle accounts efficiently. However, some reviewers felt the staff were unresponsive to quality issues, particularly in alterations. Overall, customer service is generally positive but has notable exceptions.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)