Rancho Motel

Multiple customers report severe cleanliness issues and a notable presence of roaches (or similar pests). One review explicitly mentions roaches crawling on the guest, and another describes the room as filthy with hairs on pillows. Several reviews also mention unsanitary restrooms and the presence of water bugs.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

At least one review describes a critical power problem where using two outlets simultaneously caused the entire room's power to shut off, rendering essential items like the TV, air conditioner, and fridge unusable at the same time. Additionally, the room flooded during a shower, causing damage to personal items.

Source: 1 of 8 reviews • Confidence: medium (single detailed account)

Several reviews criticize the customer service as extremely poor, with instances of rude staff, refusal to address issues (such as stained towels and covers), and threats of calling the police for guest retaliation. One review even suggests the motel should be shut down due to the behavior of the staff.

Source: 4 of 8 reviews • Confidence: high (recurring theme)

One review notes that the motel is cheap and the front desk staff is professional and polite, suggesting it could be a suitable option if booking online to save money. Another review describes the place as cozy with kind and helpful staff, indicating a positive experience for some guests.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)