Rize Credit Union
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What reviewers say
Rize Credit Union is praised for its friendly, knowledgeable staff and excellent service across various banking needs, though one review notes an unprofessional change in payment terms.
Themes summarized from customer reviews (sample of 8)
What do customers say about the customer service at Rize Credit Union?
Multiple customers consistently highlight the friendly, knowledgeable, and courteous staff, noting that representatives are attentive to individual needs and provide fast service. One review specifically mentions Carol Carmona for exceptional assistance with a youth account, while another praises the overall professionalism and helpfulness across different loan and account services.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Service areas: auto loans, business loans, home equity, personal accounts
- Duration of satisfaction: 10–20 years for many reviewers
Are there any complaints about Rize Credit Union's service?
One reviewer expressed dissatisfaction, stating that the credit union changed the nature of a payment agreement without prior notice, which they found unprofessional and potentially financially risky. This is the only negative feedback among the reviewed comments.
Source: 1 of 8 reviews • Confidence: low (single conflicting review)
Ratings
4.5
★★★★★4.5250 reviews
Location
975 N Haven Ave, Ontario, CA 91764
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 3CGF+69 Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ7W58BqM1w4ARpYbEtgrXzWI
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