Santa Rosa Del Valle Medical Group

Multiple customers report experiencing significant wait times, even when the office appears empty. One review mentioned waiting over two hours for an appointment, while another noted a wait of over an hour and a half despite an appointment time. Several reviewers also described waiting extended periods after being in the exam room.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

• Reported wait times: 2+ hours, 1.5+ hours, >1 hour

Several reviews indicate a lack of organization and unpredictable appointment times. One customer stated that appointments are often not on time, resulting in long waits in the waiting area or exam room. Another reviewer described the process as 'unorganized' and mentioned a lack of communication regarding appointment progress.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Experiences with staff and doctors vary. One reviewer praised a receptionist named Maggie, while others expressed concerns about the care provided. One review mentioned a doctor being slow and disregarding patients' time, and another described a provider as rude and making inappropriate comments. However, some reviewers noted that most of the staff are friendly.

Source: 3 of 8 reviews • Confidence: medium (mixed feedback)

One review explicitly stated that the clinic is not helpful for patients with specific insurance plans (PPO+ PPO or HMO) and may not accept their insurance.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One review described a negative experience with TB testing, citing a long wait while staff were on cell phones, an unnecessarily prolonged injection, and a lack of care after the procedure.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One review mentioned being turned away for a sports physical shortly before closing time, despite an empty lobby. Another reviewer noted difficulty scheduling appointments for their daughter.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)