Simply Automotive
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What reviewers say
Simply Automotive is praised for its honest, knowledgeable service and strong customer relationships, though occasional communication issues have been noted.
Themes summarized from customer reviews (sample of 8)
Is Simply Automotive trustworthy and honest with its service recommendations?
Multiple customers highlight that Simply Automotive is honest and will not push unnecessary services. They appreciate the straightforward recommendations and fair pricing.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
How reliable is the technical expertise of the mechanics at Simply Automotive, particularly for Toyota vehicles?
Several reviewers, including those with Toyota Tundra and Lexus GX460, report consistent, high-quality repairs and accurate diagnostics, praising Joe's expertise.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
Does Simply Automotive provide timely updates and communication during longer repair projects?
One reviewer mentions that Joe provided regular updates over several weeks for a complex repair, indicating good communication practices.
Source: 1 of 8 reviews • Confidence: medium (specific example)
Are there any concerns about the shop's responsiveness to appointment confirmations or inquiries?
One reviewer experienced difficulty reaching the shop multiple times before an appointment, leading to a lower rating despite good pricing.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
How does Simply Automotive compare to dealerships in terms of customer service?
Customers often note that Simply Automotive offers better customer service than dealerships, emphasizing honesty and lack of pressure for additional services.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Does Simply Automotive refer customers to other local businesses when appropriate?
One reviewer was referred to a local glass business at a lower cost, indicating a willingness to direct customers to better options when possible.
Source: 1 of 8 reviews • Confidence: medium (specific example)
Ratings
4.7
★★★★★4.777 reviews
Location
1195 W Park Ave, Redlands, CA 92373
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Amenities & Details
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Details
- Plus Code
- 3R52+H3 Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ1eTFd0Gq3IARZL4csG5NFGA
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