Starbucks
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
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What reviewers say
Starbucks reviews highlight mixed experiences with service quality and operational issues.
Themes summarized from customer reviews (sample of 8)
Is the customer service at this Starbucks generally friendly or rude?
Multiple customers report rude and disrespectful service, describing staff as unprofessional and unhappy. However, one review notes that the staff were friendly and the line was shorter than a nearby location.
Source: 5 of 8 reviews • Confidence: medium (mixed feedback)
How accurate are drink orders at this Starbucks?
Several reviews mention incorrect drink sizes and preparation errors, indicating a recurring issue with order accuracy.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Are there any specific items or accommodations unavailable at this Starbucks?
One review notes the absence of oat milk, and mobile ordering only accepts gift cards, suggesting limited beverage options and payment flexibility.
Source: 1 of 8 reviews • Confidence: low (single mention)
How is the wait time and staffing during busy periods?
Reviews indicate long wait times, especially after holidays, with a single employee handling orders and drinks, leading to perceptions of poor management and slow service.
Source: 2 of 8 reviews • Confidence: medium (specific incident)
What is the cleanliness and condition of the store?
One review describes the store and bathrooms as dirty, contributing to an overall negative experience.
Source: 1 of 8 reviews • Confidence: low (single mention)
Ratings
2.5
★★★★★2.511 reviews
Location
42170 Big Bear Blvd, Big Bear Lake, CA 92315
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Details
- Plus Code
- 7427+XW Big Bear Lake, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJmwvOGQC1xIARoWSHgPafTLo
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