The Neurology Group
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What reviewers say
The Neurology Group receives mixed reviews, with frequent complaints about long wait times, poor communication, and unprofessional staff, but also praise for the doctors' expertise.
Themes summarized from customer reviews (sample of 8)
How long are typical wait times at The Neurology Group?
Multiple customers report consistently long wait times, often exceeding an hour and a half past scheduled appointments.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Is the staff at The Neurology Group generally friendly and professional?
Several reviewers describe the front desk staff as rude and unprofessional, while a few mention friendly and helpful interactions.
Source: 5 of 8 reviews • Confidence: medium (conflicting themes)
Do doctors at The Neurology Group listen to patient concerns?
One review notes that Dr. Samer was helpful and listened to concerns, while another reports a dismissive and arrogant demeanor from a different doctor.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
How reliable is appointment scheduling at The Neurology Group?
Multiple customers experienced last-minute cancellations and no communication, leading to frustration and inconvenience.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Are there any issues with staff behavior or professionalism?
Several reviews mention rude front desk staff, unprofessional conduct, and instances of staff using foul language in front of patients.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Ratings
2.0
★★★★★2.055 reviews
Location
9120 Haven Ave, Rancho Cucamonga, CA 91730
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Popular Times
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Details
- Plus Code
- 3CQF+7H Rancho Cucamonga, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJMxqbbs81w4ARsjo2lJtD-6U
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