Chaparral Medical Group - Cardiology

Multiple customers report that appointment times are often not honored, with patients arriving to find they were not scheduled or the provider was unavailable. Staff frequently reschedule without clear communication.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviewers describe significant billing problems, including repeated incorrect invoices and harassment from collection agencies due to system glitches. Customer service is repeatedly criticized as disorganized and unhelpful.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Multiple customers note difficulty reaching staff by phone, with long wait times and unanswered messages, leading to frustration over prescription follow-ups and other requests.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

One reviewer praises Dr. Nicoferous for being direct yet caring, and appreciates the connected pharmacy that stocks necessary name-brand medications, making it a convenient choice for their needs.

Source: 1 of 8 reviews • Confidence: medium (single positive review)