The UPS Store

Multiple customers report being charged for packaging or tape even when items are already in original sealed boxes, contrary to UPS policies at other locations. Several reviews mention being told they must purchase additional boxes or pay for tape, describing it as misleading or an unnecessary fee.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviews criticize staff behavior, describing a rude employee with dark hair, a belittling manager named Nick who harasses customers and employees, and an old Hispanic lady with poor English skills who gives verbal threats. These issues are cited as reasons to avoid the store.

Source: 4 of 8 reviews • Confidence: high (recurring theme)

One review mentions that the store blocks parking spaces and gives verbal threats to customers who parked before cones were placed, describing the experience as unacceptable.

Source: 1 of 8 reviews • Confidence: medium (single report)

One review praises a staff member named T, stating that without him the store would be disorganized and that he made a significant positive impact, leading the reviewer to plan future visits just for T.

Source: 1 of 8 reviews • Confidence: medium (isolated positive)