Tom Bell Chevrolet Service & Parts
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What reviewers say
Tom Bell Chevrolet Service & Parts receives praise for friendly, professional staff and rental car assistance, but faces criticism for high diagnostic costs and poor service experiences.
Themes summarized from customer reviews (sample of 8)
Does Tom Bell Chevrolet provide rental cars for vehicles undergoing repairs?
Several reviewers mention that Tom Bell Chevrolet provided rental cars to customers whose vehicles were not ready for pickup on time, offering peace of mind during the repair process.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
How would you describe the staff at Tom Bell Chevrolet?
Multiple customers highlight that the staff, including advisors like Henry and Brody, are friendly, professional, and go the extra mile to ensure a smooth and stress-free experience.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
Are there any complaints about high diagnostic fees or poor service quality?
One reviewer reports being charged $2,300 for a diagnostic that took a month, followed by an additional $1,400 for further diagnostics, and a $4,500 quote for a catalytic converter replacement, describing the pricing as outrageous. Another reviewer mentions a long wait time and unsatisfactory behavior from a service advisor.
Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)
Does Tom Bell Chevrolet handle high-performance vehicles like the Corvette Z06 well?
One reviewer specifically praises the service of their new Corvette Z06, noting that the advisor Brody was organized, kept them informed, and completed both a recall and an oil change efficiently within about two hours.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Is the service department at Tom Bell Chevrolet efficient for routine maintenance?
A reviewer mentions that the service department is very efficient and prompt, noting timely service for a new Chevrolet Silverado 1500 Z71 and expressing hope to return for future services.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.3
★★★★★4.395 reviews
Location
800 Alabama St, Redlands, CA 92374
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Payments
Details
- Plus Code
- 3Q7R+JJ Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJDXWNs1qq3IARO4St9FZcY0I
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