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Total Vision Lake Elsinore

Optometrist● Unknown Hours
4.3(190)
Total Vision Lake Elsinore

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By owner
Street View & 360°

What reviewers say

Total Vision Lake Elsinore receives praise for excellent service and knowledgeable staff, but some customers report issues with quality and customer service.

Themes summarized from customer reviews (sample of 8)

How would you describe the quality of glasses provided by Total Vision Lake Elsinore?

Several reviews highlight high-quality glasses with excellent fit and clarity, while one review criticizes low-quality frames that have broken twice and lenses that scratch easily.

Source: 2 of 8 reviews • Confidence: medium (mixed reviews)

What is the general feedback on the staff's professionalism and helpfulness?

Multiple customers praise the kindness, patience, and educational approach of the receptionist staff, Dr. Connor, and Steve, noting they are knowledgeable and helpful. However, one review describes the new staff as rude and unhelpful, and another criticizes Dr. Jeff Connor for being rude and discriminatory.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Do customers feel the eye exams are thorough and necessary?

One reviewer appreciates the doctor's honesty in determining no additional eye exam was needed, while another complains that the office charges extra for pupillary distance measurement despite being paid by insurance for it.

Source: 2 of 8 reviews • Confidence: medium (conflicting opinions)

How satisfied are customers with the selection and assistance for sunglasses?

One reviewer specifically compliments Anusha for being very helpful and kind in assisting with sunglasses selection.

Source: 1 of 8 reviews • Confidence: low (single mention)

What are the overall sentiments about the clinic's service and atmosphere?

Most reviewers express satisfaction with the friendly, patient, and educational atmosphere, describing staff as nice and providing a customer-for-life experience. However, one reviewer strongly criticizes the clinic for poor service, rude staff, and discriminatory behavior from Dr. Jeff Connor.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme with notable exception)

Ratings

4.3

4.3

190 reviews

5
143
4
17
3
3
2
1
1
26

Location

32245 Mission Trail STE D4, Lake Elsinore, CA 92530

Lake ElsinoreCA92530

Hours

Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
SaturdayClosed
SundayClosed

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Amenities

Restroom

Planning

Appointment requiredAppointments recommended

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
MP32+WG Lake Elsinore, California
Timezone
America/Los_Angeles
Google Place ID
ChIJJ4a1Ybmb3IARFt62PSfPhFU

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