Lakeside Family Optometry
Photos
What reviewers say
Lakeside Family Optometry is praised for its thorough, friendly care, quick service, and helpful staff, though one review reports poor service.
Themes summarized from customer reviews (sample of 8)
How would you describe the quality of eye exams at Lakeside Family Optometry?
Multiple customers highlight that Dr. Teresa Vu and the staff are thorough, gentle, attentive, and explain every step of the exam, ensuring patients understand the process.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
What do reviewers say about the staff's friendliness and helpfulness?
Guests often mention the staff are friendly, warm, and patient, providing a welcoming atmosphere and taking time to answer questions without pressure.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
How is the eyewear selection at Lakeside Family Optometry?
Several reviewers note a fantastic selection of eyewear and sunglasses, with staff assisting in trying on options, making the experience enjoyable.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
What is the turnaround time for glasses and contact lenses?
One review mentions glasses ready in about a week and a half instead of the quoted 7-10 weeks, and another reports new lenses provided promptly for contact issues.
Source: 2 of 8 reviews • Confidence: medium (specific examples)
How does the office handle insurance and cost?
Multiple customers appreciate that the office accepts their insurance, which saves money, and provides professional, well-organized service without delays.
Source: 4 of 8 reviews • Confidence: medium-high (explicit mention)
Are there any concerns about the office's hours or accessibility?
One reviewer wishes the office were open on Saturdays for convenience, indicating a minor accessibility concern.
Source: 1 of 8 reviews • Confidence: low (single mention)
What is the overall recommendation for Lakeside Family Optometry?
The majority of reviewers give five-star ratings, praising outstanding care, professionalism, and warmth, and highly recommend the office.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
Is there any negative feedback about the office?
One review criticizes rude staff, dismissive attitudes, and poor customer service, stating the place needs investigation for its service quality.
Source: 1 of 8 reviews • Confidence: low (single negative review)
Ratings
4.2
★★★★★4.243 reviews
Location
18285 Collier Ave # F, Lake Elsinore, CA 92530
Hours
Popular Times
Amenities & Details
From the business
Accessibility
Amenities
Crowd
Planning
Payments
Children
Details
- Plus Code
- MMR5+22 Lake Elsinore, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJLe36beqZ3IARkdW3wpOBmLs
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.