TotalCare Eastvale

Several reviewers reported short wait times, with one noting a 5-minute wait and another mentioning they were seen immediately after arrival within about 30 minutes.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Multiple customers highlighted the kindness and caring nature of the staff, describing them as friendly, compassionate, and helpful.

Source: 4 of 8 reviews • Confidence: high (recurring theme)

One review detailed serious administrative issues, including lost medical records, improper credentialing for imaging orders, billing errors, and difficulties with referrals. Another criticized poor customer service for allowing vaping in the lobby and rude staff.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One reviewer found the initial exam and blood tests efficient but was dissatisfied with the need for a second, faraway appointment for a minimal civil surgeon check, causing significant inconvenience.

Source: 1 of 8 reviews • Confidence: medium (specific case)

A review mentioned unexpected charges without prior disclosure and a lack of explanation in subsequent bills, along with a non-responsive customer service number.

Source: 1 of 8 reviews • Confidence: low (single complaint)