TotalCare Eastvale
Location
13334 Limonite Ave Suite 130, Eastvale, CA 92880
Photos
What reviewers say
TotalCare Eastvale receives mixed reviews, with praise for staff kindness and quick service, but concerns about administrative issues and patient experience.
Themes summarized from customer reviews (sample of 8)
How long is the typical wait time for walk-in patients?
Several reviewers reported short wait times, with one noting a 5-minute wait and another mentioning they were seen immediately after arrival within about 30 minutes.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Is the staff generally friendly and caring?
Multiple customers highlighted the kindness and caring nature of the staff, describing them as friendly, compassionate, and helpful.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
What are common complaints about TotalCare Eastvale?
One review detailed serious administrative issues, including lost medical records, improper credentialing for imaging orders, billing errors, and difficulties with referrals. Another criticized poor customer service for allowing vaping in the lobby and rude staff.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
How is the experience for immigration medical exams?
One reviewer found the initial exam and blood tests efficient but was dissatisfied with the need for a second, faraway appointment for a minimal civil surgeon check, causing significant inconvenience.
Source: 1 of 8 reviews • Confidence: medium (specific case)
Are there concerns about billing transparency?
A review mentioned unexpected charges without prior disclosure and a lack of explanation in subsequent bills, along with a non-responsive customer service number.
Source: 1 of 8 reviews • Confidence: low (single complaint)
Ratings
4.1
★★★★★4.1397 reviews
Hours
Popular Times
Amenities & Details
From the business
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Amenities
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Details
- Plus Code
- XCGG+FF Eastvale, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJdUEvRF3K3IARt8MCo_Sahi4
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