Urgent Family Care

Multiple customers report long wait times, often 2–4 hours, even with appointments. One reviewer noted a wait of nearly an hour before seeing a doctor at 10:50 AM when the appointment was scheduled for 10 AM.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Wait times frequently exceed expectations.

Several reviewers describe the front desk staff as rude, unprofessional, and lacking empathy. One mentioned staff sitting idle without greeting patients, while another noted a receptionist who was “super negative.”

Source: 4 of 8 reviews • Confidence: high (recurring theme)

• Staff demeanor often cited as negative.

One reviewer highly praised Dr. Campbell, describing him as well-educated, cordial, and professional, and another gave a glowing review of a different doctor, calling him “amazing” and noting his kindness and expertise.

Source: 2 of 8 reviews • Confidence: medium-high (explicit mention)

• Positive feedback focuses on individual doctors rather than overall clinic performance.

One review indicated the clinic did not accept the reviewer's son's insurance, leading them to seek alternative care. No other reviews mention insurance acceptance explicitly.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One reviewer reported being turned away at 4:45 PM because the clinic had stopped accepting patients at 4:30 PM, despite the posted closing time being 8 PM. This suggests occasional early closures without clear notice.

Source: 1 of 8 reviews • Confidence: low (single incident)