U.S. Bank Branch
Location
19059 Van Buren Boulevard, Riverside, CA 92508
Photos
What reviewers say
Reviewers frequently praise the friendly and knowledgeable staff at this US Bank branch, while a few mention issues with service availability and ATM reliability.
Themes summarized from customer reviews (sample of 8)
Is the staff at this US Bank branch friendly and helpful?
Multiple customers highlight the friendly and supportive nature of the staff, particularly mentioning teller Faye as being extremely helpful, patient, and knowledgeable. Guests often note that the staff takes time to assist with tasks like opening accounts and wire transfers, and management greets regulars warmly.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Are there any complaints about service availability or ATM issues?
One review criticizes the branch for having only one ATM that was down on three separate occasions, and notes that service can be slow due to typically having only one available teller, leading to long lines. This contrasts with the positive experiences of other reviewers.
Source: 1 of 8 reviews • Confidence: medium (single negative report)
How does the branch compare to nearby banks in terms of service?
One reviewer explicitly compares this US Bank branch unfavorably to a nearby Chase Bank, citing poor service for opening a sizable savings account due to time constraints. Other reviewers do not mention comparisons to other banks.
Source: 1 of 8 reviews • Confidence: low (isolated comparison)
Is the branch location convenient and safe?
One satisfied customer notes that the branch is in a safe area, contributing to a positive experience, though this is not a recurring theme across reviews.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
Ratings
3.9
★★★★★3.920 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- VMP9+QX Riverside, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ3QYbsBul3IARqzSEifknE_k
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