Urgent Care | Kaiser Permanente Fontana Medical Center

Several reviewers reported waiting several hours, with one mentioning a 5‑hour wait and another noting a 3‑4 hour wait before seeing a doctor.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Multiple customers described nurses and medical assistants as having nasty attitudes, lacking compassion, and showing indifference to patient needs.

Source: 4 of 8 reviews • Confidence: high (recurring theme)

One reviewer felt misdiagnosed, receiving medication unrelated to their severe symptoms, and later discovered they had pneumonia after visiting an ER. Another reported a doctor dismissing a sports injury without proper imaging.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One review noted that despite arriving at 7:00 am, the urgent care did not open until 9:00 am and had no seating available.

Source: 1 of 8 reviews • Confidence: medium (specific incident)

A review mentioned difficulty getting an MRI or CT scan ordered and obtaining a letter for an employer, suggesting administrative barriers.

Source: 1 of 8 reviews • Confidence: low (single mention)