Walgreens
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
Location
2950 S Archibald Ave, Ontario, CA 91761
Photos
What reviewers say
Walgreens reviews highlight both service issues and exceptional staff experiences, with pharmacy and photo department employees frequently praised.
Themes summarized from customer reviews (sample of 8)
How is the customer service at this Walgreens location?
Several reviewers reported poor customer service, mentioning unprofessional treatment and a lack of respect from staff. However, multiple customers praised specific employees like Alex, Bessie, Marcela, and Mykayla for being helpful, friendly, and going above and beyond.
Source: 8 of 8 reviews • Confidence: medium-high (mixed reviews with both negative and positive anecdotes)
- Service issues noted: unprofessional staff, slow drive-thru
- Positive highlights: Alex, Bessie, Marcela, Mykayla praised for exceptional help
How fast is the pharmacy service at this Walgreens?
Multiple customers commended the pharmacy for quick service, noting that Bessie and Marcela make long lines move fast and help find the best prices for prescriptions. One reviewer experienced a slow drive-thru despite minimal traffic.
Source: 5 of 8 reviews • Confidence: high (explicit mention of fast pharmacy service)
- Pharmacy praised for efficiency and price assistance
What is the photo department experience like?
One reviewer had a positive experience with Alex resolving a small issue, while another found their order unpackaged and waiting over 40 minutes for assistance, highlighting staff shortages.
Source: 2 of 8 reviews • Confidence: medium (conflicting experiences)
- Positive: Alex helped resolve an issue
- Negative: Long wait, order unpackaged, staff shortage
How does the store handle unexpected customer emergencies?
One reviewer recounted a situation where their daughter threw up in the aisle; the store manager and worker quickly provided assistance, napkins, and a bucket, cleaning up within 10 minutes and making the customer feel cared for.
Source: 1 of 8 reviews • Confidence: high (explicit mention of outstanding emergency response)
- Exceptional emergency customer service noted
Are there any concerns about political signage in the parking lot?
One reviewer reported seeing Vote No on Prop 50 signs in the parking lot and requested their removal, which was not acted upon, leading the reviewer to take business elsewhere.
Source: 1 of 8 reviews • Confidence: low (single isolated incident)
Ratings
3.3
★★★★★3.359 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Planning
Payments
Details
- Plus Code
- 2C94+RG Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ36LmqtXK3IAR4UL8F6S_8iI
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