Woodcrest Self Storage
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What reviewers say
Woodcrest Self Storage receives consistently positive reviews for its cleanliness, security, and helpful staff, though some customers have experienced issues with unit cleanliness and phone accessibil
Themes summarized from customer reviews (sample of 8)
What is the cleanliness and condition of the storage units like?
Several reviewers praise the facility's cleanliness and well-maintained condition. However, one review noted that the units are not sealed and can be dusty, dirty, and contain pests.
Source: 2 of 8 reviews • Confidence: medium (mixed feedback)
How would you describe the staff and customer service?
Multiple customers highlight the helpful, friendly, and attentive nature of the staff, including managers and desk clerks. One review contrasted this positively with a negative experience at another facility, noting a staff member's helpfulness. However, one review described a poor customer service experience with a dismissive phone representative.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
Are the storage unit prices reasonable?
Several reviewers mention that the rates are reasonable, and one specifically noted receiving a military discount. One review expressed disappointment with the price given the condition of the units.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
- Pricing keywords: "reasonable prices"
What security measures are in place at the facility?
Guests often mention the facility's security as a positive aspect. Multiple reviewers describe it as a secure storage facility.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Is it easy to access and move items in and out?
One review noted the ease of access to belongings, mentioning a unit with two roll-up doors and a 30-foot width. Another review highlighted a smooth move-out process.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
How accessible is the facility by phone?
Several reviews mention difficulty reaching the facility by phone. Multiple customers reported calling multiple times without receiving an answer, sometimes needing to leave voicemails to receive a call back.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Are there any moving services or equipment available?
One review mentioned the availability of a moving truck for free use.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Ratings
3.7
★★★★★3.714 reviews
Location
16935 Van Buren Boulevard, Riverside, CA 92504
Hours
Popular Times
Amenities & Details
Accessibility
Payments
Details
- Plus Code
- VJJJ+RQ Riverside, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ-YJb48263IARlKC_mrhzXMM
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