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Bank of America Financial Center

Bank● Unknown Hours
2.2(97)
Bank of America Financial Center

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What reviewers say

Bank of America Financial Center reviews highlight slow service, staffing issues, and some positive interactions.

Themes summarized from customer reviews (sample of 8)

How long are wait times at this Bank of America location?

Multiple customers report extremely long wait times, with one reviewer noting a 20‑person line served by only 1‑2 tellers, and another stating a wire transfer took over two hours. One review even described a line that did not move for the duration of the visit.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Is the service quality consistent across all tellers?

Several reviews criticize specific tellers for inattentiveness and poor handling of transactions. One reviewer mentioned staff talking among themselves instead of assisting customers, and another reported a manager named Alex refusing to provide necessary information, leading to a complaint.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Are there any positive experiences reported at this branch?

One reviewer had a good experience, stating their questions were answered satisfactorily. Another mentioned convenient ATMs, though they noted the location’s Saturday hours were not as expected.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

What are common complaints about the branch’s management?

Two reviews specifically mention dissatisfaction with the branch manager, Alex, for refusing to provide the name and phone number of the Branch Manager and for mishandling a deposit. One reviewer suggests replacing the current manager for better efficiency.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

How reliable are the staff in completing requested tasks?

A few reviews highlight unreliability, with one customer reporting that a teller named AL failed to order checks as promised, leading to a two‑week delay and a follow‑up call revealing the order was never placed.

Source: 1 of 8 reviews • Confidence: low (single instance)

Ratings

2.2

2.2

97 reviews

5
20
4
7
3
5
2
1
1
64

Location

10048 Sierra Ave., Fontana, CA 92335

FontanaCA92335

Hours

Monday9 AM–4 PM
Tuesday9 AM–4 PM
Wednesday9 AM–4 PM
Thursday9 AM–4 PM
Friday9 AM–4 PM
SaturdayClosed
SundayClosed

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Offerings

Cash advance

Details

Plus Code
3HC7+GH Fontana, California
Timezone
America/Los_Angeles
Google Place ID
ChIJKa3q2rlMw4ARq7ZGX17mAQs

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