Citi

Multiple customers report that deposits are added to accounts immediately upon making the deposit.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

One review notes that there is no monthly fee as long as bills are paid through the online account.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Several reviewers praise the customer service as nice and cooperative, while others describe it as rude, discriminatory, and lacking in knowledge and speed.

Source: 5 of 8 reviews • Confidence: medium (conflicting themes)

At least two reviews mention difficulties and frustration when attempting to withdraw money, with one customer reporting being given a hard time during withdrawals.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One review alleges unauthorized withdrawal of thousands of dollars from a savings account, suggesting a potential inside job, and warns potential customers to be cautious.

Source: 1 of 8 reviews • Confidence: low (single incident)

Multiple reviews mention specific staff members—such as a female bank manager, a young teller, and an old bank teller—as being rude, discriminatory, or unhelpful, leading some customers to file complaints.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)