Comerica Bank

Several reviewers reported difficulty cashing non-member payroll checks, noting that the bank required ordering the funds, which could take a week. This suggests a policy of not immediately cashing such checks.

Source: 1 of 8 reviews • Confidence: low (single negative review)

Multiple customers praised the staff at the Ontario, CA branch, highlighting exceptional service from live tellers and managers like Elda, Larry, Barbara, Astrid, and Kamailee, who made customers feel like family.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

• Staff names: Elda, Larry, Barbara, Astrid, Kamailee

One reviewer with a seasonal gardening business reported that Comerica Bank accommodated low balances without minimum requirements, unlike Chase, making it a favorable choice for business accounts.

Source: 1 of 8 reviews • Confidence: medium (specific business use case)

A reviewer experienced a miscommunication where funds were confirmed over the phone but unavailable in person, leading to a prolonged wait. However, the bank resolved the issue compassionately within two hours.

Source: 1 of 8 reviews • Confidence: medium (single incident)

• Resolution time: 2 hours

One reviewer reported a negative experience where a bank refused to provide a cashier check for an NSF check, citing rudeness and unprofessional treatment, suggesting potential issues with handling such situations.

Source: 1 of 8 reviews • Confidence: low (single negative review)

Multiple reviews criticized the bank for slow service, citing long wait times despite numerous staff members, and noted that people in training delayed transactions, leading to unprofessional experiences.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

• Staff in training contribute to delays

One reviewer appreciated the ability to speak directly with a branch representative over the phone rather than a call center, indicating personalized account management support.

Source: 1 of 8 reviews • Confidence: medium (specific positive experience)