Temecula Valley Emergency Services

Several reviewers reported misdiagnosis, such as being diagnosed with pink eye when they had a rare eye infection requiring international travel context, and being discharged without proper treatment for suspected blood clots. One case highlighted a dismissive physician questioning the patient's knowledge of carbon monoxide exposure. Conversely, one reviewer praised the accuracy of care for a severe injury. Overall, diagnosis reliability is a recurring concern.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

Multiple customers described nurses as rude, dismissive, and lacking compassion, with instances of visible frustration and making fun of vulnerable patients. However, one review specifically commended nurses Kiley and Haley for excellent care during a serious injury. Staff attitude appears highly variable.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviews noted significant delays: one patient waited 30 minutes before being assessed for potentially life-threatening carbon monoxide exposure, another waited 3.5 hours for basic medication, and a third experienced hours of waiting in shared seating areas with contagious patients. These accounts suggest triage and treatment delays are common.

Source: 3 of 8 reviews • Confidence: medium (explicit mention)

One reviewer praised the exceptional care received from nurses Kiley and Haley during a severe injury, describing it as the best ER experience they've had. This highlights that while many concerns exist, there are instances of high-quality, compassionate care.

Source: 1 of 8 reviews • Confidence: low (single positive case)